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Move your current tenants into eSamaHomes

For landlords, property managers · Last updated

Who this is for

Landlords and property managers whose tenants already live in their units when they start with eSamaHomes. Do this after your properties are added.

Before you start

  • Each tenant's signed lease: start date, rent, due day, and the deposit they paid.
  • Whether each tenant has paid this month's rent yet.
  • If tenants' deposits sit in the same bank as rent, add these leases before you confirm your opening balance. The deposits split on the Opening Balances page fills in from them. See Opening balances and your cutover date.
  • If you don't want tenants to get emails yet, open Settings, the Email tab, turn on Test mode in Outbound email and click Save. Every email then goes to your Reply-to address instead; with no reply-to address, it isn't sent at all. Turn it off when you're ready. Only the account owner can change this.

Steps

  1. Open Leases and click New lease.
  2. Select Tenants: pick or add the tenants who signed, up to 4.
  3. Select Unit: pick the property and the unit.
  4. Lease Terms: turn on Tenant already lives here.
  5. Enter the Start Date from the signed lease, the Monthly Rent and the Due Day (1–28).
  6. Check First rent eSamaHomes bills. eSamaHomes picks the next due date. If the tenant hasn't paid this month yet, pick this month's due date instead. A date that has passed is billed at once as owed, with no late notice and no late fee.
  7. Enter Deposit already collected, if the tenant paid one. No invoice is created for it.
  8. Under Occupants, click Add occupant for children or other people who live there but didn't sign.
  9. Click Create Lease. The lease starts now; sending for signing is for new leases only.
  10. On the lease's page, under Documents, choose Signed lease for "What is this?" and upload the signed lease.

Example

Entered on October 13, with eSamaHomes billing 5 days before each due date:

TenantRent, due dayPaid October?First rent billedWhat eSamaHomes creates
Maria, month to month, no deposit$2,350, the 15thNot yetOct 15 (suggested)An invoice for Oct 15, the next morning
James and Ana, with two children$2,200, the 22ndNot yetOct 22 (suggested)An invoice for Oct 22, on Oct 17
Paul, deposit $1,500$1,800, the 1stYesNov 1 (suggested)Nothing for October; the Nov 1 invoice on Oct 27. The deposit is kept on the lease, with no invoice
Lucy$1,600, the 1stNoOct 1 (picked)An invoice for Oct 1, the next morning, owed, with no late notice and no late fee

What happens next

  • eSamaHomes bills each lease before every due date from then on: 5 days before unless you change Auto-bill days before due under Settings → Notifications.
  • Three days before a due date, every tenant on the lease gets an email reminder for an unpaid invoice (unless Test mode is on). The primary tenant's email has a Pay Now link. An invoice for a date already past, or made less than 3 days before its due date, sends no reminder.
  • A first rent date already past is owed but sends no late notice and charges no late fee. You follow up yourself.

If something looks wrong

  • An invoice for a month the tenant already paid. The first rent date was too early. An invoice can't be voided in eSamaHomes, so check First rent eSamaHomes bills before you click Create Lease. If it has happened, email hello@esamahomes.com.
  • A deposit invoice, or rent due on the start date, appeared. Tenant already lives here was off, so the lease was made as a new one: its Security Deposit field creates a deposit invoice, and rent is billed from the start date. Email hello@esamahomes.com.
  • A tenant isn't getting emails. Check the tenant's email address, that Test mode is off on the Settings Email tab, and that the invoice isn't one that sends no reminder (see above).

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