Sign-in and security

Who this is for

Everyone who works in an eSamaHomes account and wants to know how sign-in is protected. Nothing on this tab can be changed in eSamaHomes.

Before you start

• You sign in with a Google account. eSamaHomes stores no password for you.
• Two-step verification, passkeys and lost-phone recovery are all set in your Google account, not in eSamaHomes.

Steps

1. Open Settings, then the Security tab. The card is Authentication.
2. Login method shows Google OAuth.
3. To turn on two-step verification, click Manage in Google beside Two-factor authentication. Your Google account's security page opens in a new tab. Follow Google's steps there.
4. Session duration shows 30 days: "Sessions expire after 30 days of inactivity".

Example

Chris Nguyen manages properties for Nguyen Homes. He opens the Security tab, clicks Manage in Google and turns on two-step verification for his Google account. The next time he signs in to eSamaHomes, Google asks for his code before letting him in.

What happens next

• Every sign-in goes through Google, so Google's two-step verification protects your eSamaHomes account too.
• If you don't use eSamaHomes for 30 days, you are signed out and sign in with Google again.

If something looks wrong

• You can't sign in. Check that you are using the same Google account you were invited with. Sign-in problems with the Google account itself are fixed in Google.
• Someone left your team. Remove them on the Team tab. See Add your team.
• You want a password instead of Google. eSamaHomes has no password sign-in.