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Owners and who owns each property

For property managers · Last updated

Who this is for

Property managers. Owners exist only in Property Manager mode. Only the account owner can add an owner or assign owners to a property. Any team member can look at them.

Before you start

  • Have the owner's first name, last name and email. Phone and company are optional.
  • Add the property first. See Add properties and units.
  • A property's owners must add up to 100% or less. eSamaHomes refuses an assignment that would go over.

Steps

  1. In the menu, open Rentals → Owners and click Add Owner. Fill in First Name, Last Name and Email, then click Add Owner in the form. The owner appears in the Owner directory.
  2. Click the owner's name to open their profile.
  3. In the Properties card, click Assign Property. Choose the property, enter the Ownership % (it shows how much is still available) and click Assign. You can also do this from the property's Owners tab with Assign Owner.
  4. In the Bank Account card, click Add, enter the Routing Number and Account Number, and click Save Bank Account.
  5. Choose how this owner is paid in Pay by: ACH (shown as "ACH to account ending …" once a bank account is on file), Check or Wire. It saves as soon as you choose, and shows "Payout method saved." This is the method monthly payouts are prepared with. eSamaHomes doesn't send the money itself: you send it from your bank.
  6. Optional: set the Maintenance Approval Threshold, and switch on Approves new tenants or Signs leases. See Owner approvals.
  7. To let the owner see their properties and statements, invite them to the owner portal. See Invite tenants, owners, vendors and your team.

Example

Maple Court has two owners, Dana Whitfield and Luis Ortega.

  • Assign Dana at 60%. The form now shows 40% available for Maple Court.
  • Assign Luis at 40%. Maple Court is fully assigned at 100%.
  • A $2,000 rent payment is credited $1,200 to Dana and $800 to Luis. Fees, repairs and reserve are split the same way.

What happens next

  • Every rent payment on the property is credited to its owners by their ownership percent.
  • The owner's profile shows Available, Deposits held and Reserve held, and the Payout History table lists every payout.
  • Assigning the same owner again changes their percent instead of adding a second row.

If something looks wrong

  • "No owner assigned — payments cannot be recorded until an owner is added." A property with no owner can't take a rent payment in Property Manager mode. Click Assign an owner on the banner, or use the property's Owners tab.
  • "Ownership would total …% Only …% is available for this property." The owners already on the property leave less room than you entered. Lower the percent, or change another owner's share first.
  • The owner card shows Pending Distributions and Total Managed Value as "—". Those two figures are not built yet. Use the owner's profile for their balance.
  • You removed an owner by mistake. Removing an owner from a property doesn't change their balance or ledger. Assign them again with the same percent.

Still stuck? See every help article.